I purchased The Interoception Curriculum. How do I access the downloadable instructional materials?

  1. Click Login/Register (or My Account) in the top-right corner of the site
  2. Log in with your account information (make sure to use the exact same log-in info you used to purchase the curriculum)
  3. Click Supplemental Materials link

I purchased an online course. How do I get started?

  1. Click Login/Register (or My Account) in the top-right corner of the site
  2. Log in with your account information (make sure to use the exact same log-in info you used to purchase the online course)
  3. In the box (pictured below) you would click on the name of the course you wish to take, in the Registered Courses section.
Course List screenshot

I passed my online course quiz and completed the course survey. How do I access my certificate of completion?

To receive your certificate, all videos within each module must be marked as watched (indicated by a green circle next to each video). Additionally, you will need to complete the short final quiz and feedback survey. Once these items are complete, there are 2 ways to access your certificate:

  1. From the Course’s Page:
    1. Scroll to the bottom of the page
    2. In the box (pictured below)
    3. you would click on the ribbon in the Certificate column for the course you completed.
    4. This will open your certificate so you can print it out.
  2. From the My Account Page:
    1. Click Login/Register (or My Account) in the top-right corner of the site
    2. Log in with your account information (make sure to use the exact same log-in info you used to purchase the online course)
    3. In the box (pictured below) you would click on the ribbon in the Certificate column for the course you completed.
    4. This will open your certificate so you can print it out.
certificate list

My online course videos are loading too slowly. What should I do?

There are many factors that can affect the loading times of videos. If you are experiencing slowly loading videos, here are a few things you can try to speed them up:

  • Make sure your internet connection is fast enough to support streaming videos
  • Try connecting to your internet modem via a cable instead of using wifi
  • Make sure no one else is streaming videos, gaming, or downloading files from the internet while you are streaming your videos
  • Turn off all other devices that may be accessing the internet for background processes
  • Clear your web browser’s cache
  • Try an alternate browser

Are your course CEUs approved for specific professional governing bodies (e.g., for speech therapists, physical therapists, or occupational therapists?)

All participants who view the entire online course, pass a test (passing rate of 75% or higher) and complete an evaluation will receive a personalized Certificate of Completion by email. We are not pre-approved by specific professional organizations to offer Continuing Education (CE) credit. However, for some professionals, the Certificate of Completion may meet the criteria necessary to earn CE credit. Please contact your licensing and/or certification organization to determine whether you can earn credit for completion.


I want to share an online course with a group. How much does that cost?

Group rates: 15% for 2–5 participants, 25% for 6 or more participants. To receive a quote, please contact us at info@kelly-mahler.com.


Do you accept purchase orders?

No. At this time the only way to order products is via credit card on our website. If this is an issue, please email us at info@kelly-mahler.com.


What is your return policy?

We take pride in our products and hold them to a high standard of quality. We continually monitor printing and distributing processes. In the rare instance you encounter a problem related to defective materials, please let us know and we’ll replace it for free. Please note: normal wear and tear resulting from use is excluded. Email us at info@kelly-mahler.com and include a description of the problem and a digital photograph. Some additional restrictions may apply.

You may return new items purchased from us for any reason within 30 days of delivery for a full refund (excluding shipping fees) provided they are in brand-new, resaleable condition. Any discount received in purchasing the item(s) will be reflected in the return amount. Please note: shipping fees will not be refunded including the original cost of shipping the product out as well as the cost of shipping the product back to us.